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GoHighLevel Email Bounced Workflow: Recipe 25 Checklist

GoHighLevel workflow recipe 25 · names checked against HighLevel’s help center on October 17, 2026

The problem: Bounced addresses stay in every campaign.

What this workflow does: If an email bounces, GoHighLevel tags it and adds a task.

The workflow at a glance

Diagram of GoHighLevel workflow recipe 25: Bounced email cleanupEmail Events: Bounced; Add Contact Tag: bad-email; Add Task: fix the email address; Send Internal Notification: ownerTRIGGEREmail EventsBouncedACTIONAdd Contact Tagbad-emailACTIONAdd Taskfix the email addressACTIONSend Internal Notificationowner
Diagram, not a screenshot. Drawn by GoHighLevel Partners from the HighLevel help articles listed under Sources. Bold names are HighLevel’s own trigger and action names; the italic values are examples. Your workflow builder will look different.
  1. Trigger — Email Events · Bounced
  2. Action — Add Contact Tag · bad-email
  3. Action — Add Task · fix the email address
  4. Action — Send Internal Notification · owner

Bold names are the exact trigger and action names in HighLevel. Values after “·” are examples — use your own.

Step-by-step setup

  1. Automation → Workflows → Create Workflow → Start from scratch.
  2. Add New Trigger → Email Events, event Bounced.
  3. Add Contact Tag: bad-email, and exclude that tag from email campaigns and smart lists.
  4. Add Task: find the right email address.
  5. Send Internal Notification to the contact owner.

Example Internal notification message

Email bounced for {{contact.name}}. Tagged bad-email; task added to fix the address.

Example only — write your own wording.

Before you publish the workflow

  • Event filter: Bounced
  • Exclude bad-email from email campaigns
  • A task to find the right address

The strategy behind it: Contact Database Hygiene Agency Teams Can Sustain

Sources

Every trigger and action name above was checked against these HighLevel help articles on October 17, 2026. HighLevel changes its product often; if a label differs in your account, the article is the reference.

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