GoHighLevel workflow recipe 28 · names checked against HighLevel’s help center on October 17, 2026
The problem: Tasks go past due and nobody escalates.
What this workflow does: If a task is a day past due, GoHighLevel escalates it.
The workflow at a glance
- Trigger — Task Reminder · After no. of days: 1
- Action — Send Internal Notification · assignee
- Action — Send Internal Notification · manager
- Action — Add Note · escalated
Bold names are the exact trigger and action names in HighLevel. Values after “·” are examples — use your own.
Step-by-step setup
- Automation → Workflows → Create Workflow → Start from scratch.
- Add New Trigger → Task Reminder, After no. of days = 1.
- Send Internal Notification to the Assigned User.
- Send Internal Notification to Particular Users: the manager.
- Add Note: escalated, with the date.
- HighLevel notes the task needs a due date, deleted tasks don't fire it, and completed tasks still can if they match — test with a completed task before relying on it.
Example Internal notification message
Overdue task on {{contact.name}} is a day past due. Escalated to [manager].
Example only — write your own wording.
Before you publish the workflow
- Tasks need a due date to fire
- Completed tasks can still match — test it
- Escalate to one named manager
Sources
Every trigger and action name above was checked against these HighLevel help articles on October 17, 2026. HighLevel changes its product often; if a label differs in your account, the article is the reference.
- Workflow Trigger – Task Reminder — HighLevel help center, page updated 2026-03-23
- Workflow Action – Internal Notification — HighLevel help center, page updated 2026-03-31
- A List of Workflow Actions (Add Note) — HighLevel help center, page updated 2026-06-03
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