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GoHighLevel Manual Actions: Setup, Assignment, Gotchas

GoHighLevel’s Manual Actions insert a required human step into an automated workflow — but the workflow only moves forward when someone closes the task in the Manual Actions tab, not when the call actually happens.

GoHighLevel Conversation SLA: Setup and Escalation Guide

GoHighLevel’s native Conversation SLA tracks response time with a color-coded timer per thread, but it can’t trigger a workflow on breach yet. Here’s how to configure it and build the missing escalation with the Wait action.

GoHighLevel Allow Re-Entry: Why Your Workflow Won’t Refire

Allow Re-Entry decides whether a contact can go through a workflow more than once — and getting it wrong either duplicates your follow-up or silently kills it. Here’s the exact behavior, including the exception nobody documents clearly.