GoHighLevel workflow recipe 09 · names checked against HighLevel’s help center on October 17, 2026
The problem: A client's anniversary passes with no check-in.
What this workflow does: If a client's start date comes around, GoHighLevel emails them and adds a call task.
The workflow at a glance
- Trigger — Custom Date Reminder · client since
- Action — Send Email · anniversary note
- Action — Add Task · check-in call
- Action — Add Note · anniversary sent
Bold names are the exact trigger and action names in HighLevel. Values after “·” are examples — use your own.
Step-by-step setup
- Create a custom date field such as Client since and fill it for existing clients.
- Automation → Workflows → Create Workflow → Start from scratch.
- Add New Trigger → Custom Date Reminder. Pick the Client since field; Before Number of Days if you want time to prepare.
- Send Email: a short personal note.
- Add Task: check-in call, Assign To the account owner.
- Add Note: anniversary email sent, so the history shows it.
Example Email message
Subject: One year
Hi {{contact.first_name}}, it's been a year since we started working together. Thank you — [owner name] will call this week to see what's next.
Example only — write your own wording.
Before you publish the workflow
- Store the start date in a date field
- Before Number of Days gives you prep time
- Assign the call to the account owner
Sources
Every trigger and action name above was checked against these HighLevel help articles on October 17, 2026. HighLevel changes its product often; if a label differs in your account, the article is the reference.
- Workflow Trigger – Custom Date Reminder — HighLevel help center, page updated 2026-09-29
- Workflow Action – Send Email — HighLevel help center, page updated 2026-04-24
- Workflow Action – Add Task — HighLevel help center, page updated 2026-04-21
- A List of Workflow Actions (Add Note) — HighLevel help center, page updated 2026-06-03
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